My father in law was here a short time, and I have to say, everything was excellent. A few staff members deserve specific shout outs: Nurse Dan is just so kind and attentive, I never worried about care when Dan was around. Kaydi, the CNA might be the most cheerful person I’ve ever seen, always smiling. The unit clerk, Jay, is so on point with scheduling appointments and keeping us up to date. Dawn, the director of hospitality, has an incredible personality and made us feel welcome from the second we walked in. All in all, just a great experience
Betty McGraw
Jun 2026
The Staff here are extremely knowledgeable, very positive and helpful. They listen to me when trying to help them understand the needs of our resident while he was here. Great activities for Everyone. Beds were made every day rooms were clean had no issues. Food was wonderful and you can choose from ultimate menu. If there was something you didn’t like. I would recommend autumn Lake/Southgate for anyone needing rehab or long term care.
David Ecret
Jun 2026
Short staffed. Most nurses and aids friendly... but some of the aids are nasty and very very lazy. Sad for the good ones. Rehab side is better as i noticed the nursing home area has many many lazy people working that side. Call lights go unanswered and if you end up hollering for someone they close your door. So sad to treat elderly people like that. Even heard aids tell people to just go in their diaper and they will be cleaned later. What is this crap
Lydia Jones
Jun 2026
Great atmosphere and friendly professional staff. They take great care for my brother Ray R who is in need of round the clock care. I don’t know what we would do without them. Thank you very much for going beyond the call to care for him.
Carol Scott
May 2026
The staff were very welcoming and enjoyed my dog who came to visit.
Tami Phelps
Apr 2026
Staff was extremely friendly
Megan
Mar 2026
We are so grateful for the care our brother received at Autumn Lake Healthcare at Southgate. Our family felt supported every step of the way.
Thank you to Derick for his kindness, Shannon for her guidance, and Dawn for always taking the time to answer our questions and truly care for our family—no matter when we needed her.
The team at Southgate goes above and beyond. We will always be thankful.
Peter Boden
Mar 2026
Was a nice experience there visiting a family member. Staff was great and very helpful.
Dana
Mar 2026
Was extremely happy with the care and support my family got while my Grandmother was there. Amanda the unit nurse was such a blessing to my grandmother's care and Heather and Tom were awesome nurses! Dawn was so helpful to my family for understanding everything and so very kind to follow up after my grandmother left.
shelly maynard
Mar 2026
Very friendly staff and they have a lot of activities for the patients
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Nate J
My father in law was here a short time, and I have to say, everything was excellent. A few staff members deserve specific shout outs:
Nurse Dan is just so kind and attentive, I never worried about care when Dan was around. Kaydi, the CNA might be the most cheerful person I’ve ever seen, always smiling. The unit clerk, Jay, is so on point with scheduling appointments and keeping us up to date. Dawn, the director of hospitality, has an incredible personality and made us feel welcome from the second we walked in. All in all, just a great experience
Betty McGraw
The Staff here are extremely knowledgeable, very positive and helpful. They listen to me when trying to help them understand the needs of our resident while he was here. Great activities for Everyone. Beds were made every day rooms were clean had no issues. Food was wonderful and you can choose from ultimate menu. If there was something you didn’t like. I would recommend autumn Lake/Southgate for anyone needing rehab or long term care.
David Ecret
Short staffed. Most nurses and aids friendly... but some of the aids are nasty and very very lazy. Sad for the good ones. Rehab side is better as i noticed the nursing home area has many many lazy people working that side. Call lights go unanswered and if you end up hollering for someone they close your door. So sad to treat elderly people like that. Even heard aids tell people to just go in their diaper and they will be cleaned later. What is this crap
Lydia Jones
Great atmosphere and friendly professional staff. They take great care for my brother Ray R who is in need of round the clock care. I don’t know what we would do without them. Thank you very much for going beyond the call to care for him.
Carol Scott
The staff were very welcoming and enjoyed my dog who came to visit.
Tami Phelps
Staff was extremely friendly
Megan
We are so grateful for the care our brother received at Autumn Lake Healthcare at Southgate. Our family felt supported every step of the way.
Thank you to Derick for his kindness, Shannon for her guidance, and Dawn for always taking the time to answer our questions and truly care for our family—no matter when we needed her.
The team at Southgate goes above and beyond. We will always be thankful.
Peter Boden
Was a nice experience there visiting a family member. Staff was great and very helpful.
Dana
Was extremely happy with the care and support my family got while my Grandmother was there. Amanda the unit nurse was such a blessing to my grandmother's care and Heather and Tom were awesome nurses! Dawn was so helpful to my family for understanding everything and so very kind to follow up after my grandmother left.
shelly maynard
Very friendly staff and they have a lot of activities for the patients