Total Tech Solutions Inc

Name: Total Tech Solutions Inc
Address: 49 Commerce Road, Carlstadt, New Jersey, 07072, US
Telephone: (201) 672-9501
Rating: 3.1

3.1 74 reviews

Business Management Consultant, IT Services & Computer Repair

49 Commerce Road, Carlstadt, NJ 07072

(201) 672-9501

Overall rating

3.1

out of 5

74 reviews

5 star 44%

4 star 1%

3 star 1%

2 star 1%

1 star 53%

About Total Tech Solutions Inc

Total Tech Solutions Inc. is a service provider that repairs Samsung devices, including laptops, tablets, and Flex Books. Customers report great and excellent support, with specific praise for diligent and patient staff who go above and beyond. The service team is noted for keeping clients well informed throughout the repair process with frequent updates.

Repairs often involve issues like broken hinges, malfunctioning microphones, charging problems, or devices not powering on. The technicians provide outstanding technical support, systematically guiding customers to identify causes, which can include hardware replacements or software configuration settings. They fight on behalf of clients to get repairs covered, even when dealing with manufacturer delays like backordered parts.

Turnaround time is frequently described as fantastic, pretty quickly, and smooth, often within about a week. The process is easy, with prompt service and thoughtful communication, such as requesting permission before wiping data. Many customers express being happy, impressed, and grateful, stating they would use Total Tech again.

Reviews

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Jul 2026

5.0

I had a good experience. A+
Device: Samsung Galaxy s9 tablet
Broken screen.

Submitted a ticket on Samsung website and they created a repair ticket order, had my ship my tablet without the charger and s pen and micro SD card to them. TTS received my tablet and took about a week. I look at my repair invoice and it said they replaced the screen with a factory one and replaced the usc c charging port. Gave my s9 tablet another 5 years of life. These screens are really expensive so this time gonna be extra careful. Fyi my screen still broke with the tempered glass on it and case, I stepped on the screen and it cracked, definitely user fault. But recommend you guys get a… read full review

Jul 2026

5.0

Great service and fast, take them 2 days to fix it, all together was a week process, now the device works as if is new,i highly recomended this company to service your Samsung products

Jun 2026

5.0

I am incredibly impressed by the exemplary service Kelcey provided during my recent Samsung laptop repair. From start to finish, his execution was flawless. Kelcey was extremely prompt, hyper-focused, and kept me informed immediately so there were absolutely no delays. He clearly and precisely explained the exact problem with the machine, making a complex technical issue easy to understand, and then provided a highly professional recommendation to ensure this specific issue never happens again. Incredibly, the entire turnaround time from diagnosis to full resolution and return was less than 24 hours. Kelcey’s efficiency, expertise, and customer-first mindset reflect… read full review

All 98 reviews