Banfield Pet Hospital is a full-service veterinary clinic dedicated to the health and wellness of pets. The staff and veterinarians are committed to providing thorough care, including physical exams, lab work, dental cleanings, X-rays, and surgery. They emphasize preventive care through programs like the Optimum Wellness Plan®, which supports ongoing health at every stage of a pet’s life. Many clients appreciate the friendly and helpful staff, noting that everyone is kind and attentive. The veterinarians are praised for their detailed explanations and compassion, helping pet owners feel confident and comfortable during appointments. Some clients have shared positive experiences at the Brick location, especially after previous negative encounters elsewhere, and have switched all future appointments to that location. In urgent situations, the staff offers guidance on whether to seek emergency care, although there have been instances where clients felt the triage process could be improved. Overall, Banfield Pet Hospital is seen as a caring, professional place that prioritizes long-term pet health and patient comfort.
After dealing with an awful experience at the manahawkin location, I was hesitant to call the brick location. I’m happy I did! The whole staff at the brick location is wonderful! The vet was awesome, explained everything in detail. I went into the appointment scared, and left really confident that my little guys were ok! I ended up switching all my future appointments to the brick location!
The staff at Banfield are very pleasant and helpful. I love the both Drs I had at Petsmart at the Brick location. My dog Lizzie is dealing with UTI and a bladder stone. I’ve been giving her everything they advised. This past weekend I called Banfield (the one next to the FedEx ) in Brick because the other one is closed on the weekends. Since that’s not the one I usually go to. Lizzie has been having constant diahrea and at times throwing up. The Vet told me to call if it continued . So I did !!!They told me to go to the ER if I thought it was an emergency or wait till Monday when the one at Petsmart opened. Never received a call from the triage nurse. Needless to...read full review
We've been customers for coming up to 11 years. Our American Bulldog was about 6 weeks old when we got her. She used to fit on my lap. At 1 year old she grew to about 25 pounds and at about 2 years old she was 80 pounds. We were told by the breeder, not more than 50 pounds. Banfield's annual maintenance program worked fine for us. They treated our Cocoa in a professional manner, told us what to expect during each visit. I would highly recommend Banfield for your DOG'S anual maintenance program. Bills you monthly and we used the option for their Heartworm vaccination every 6 months. Cocoa is going to be 11 years old end of June. It's time to move out of a maintenance program and our new Vet is 1/4 mile from our house. Just fits her age better.