I had an issue with a leaky toilet and Tom was there when I needed him. The service was fast and Tom was incredibly professional and courteous. I haven't had an issue since, 10/10 stuff
December 2023
I CANNOT recommend Tom enough. We had a valve issue with our boiler and didn’t have hot water or heat. Friends recommended Tom, we texted him, and he stopped by on his way to an appointment 15 minutes later. He was such a delight. He was honest, incredibly fair priced, and really good at what he does. He fit us in in the afternoon and everything fixed within an hour. We will only be using Tom going forward and can’t wait to recommend him to others.
August 2023
Basement toilet had backed up with sewage. Feeling this was an emergency reached out to neighbors for referrals and did some googling. After calling several places Tom from Resolute returned my call immediately. After a few mins of talking to me understanding the urgency he told me he would see me in 30mins. He had another job that was not urgent and wanted to let the client know he had to service our house.Tom showed up within the time he told me. Professional and knowledgeable. He explained things to me and help me understand how these things happen and preventative things to do. It seemed these type of thing has happen before at our house (purchased in 2015).Tom... read full review
I had an issue with a leaky toilet and Tom was there when I needed him. The service was fast and Tom was incredibly professional and courteous. I haven't had an issue since, 10/10 stuff
I CANNOT recommend Tom enough. We had a valve issue with our boiler and didn’t have hot water or heat. Friends recommended Tom, we texted him, and he stopped by on his way to an appointment 15 minutes later. He was such a delight. He was honest, incredibly fair priced, and really good at what he does. He fit us in in the afternoon and everything fixed within an hour. We will only be using Tom going forward and can’t wait to recommend him to others.
Basement toilet had backed up with sewage. Feeling this was an emergency reached out to neighbors for referrals and did some googling. After calling several places Tom from Resolute returned my call immediately. After a few mins of talking to me understanding the urgency he told me he would see me in 30mins. He had another job that was not urgent and wanted to let the client know he had to service our house.Tom showed up within the time he told me. Professional and knowledgeable. He explained things to me and help me understand how these things happen and preventative things to do. It seemed these type of thing has happen before at our house (purchased in 2015).Tom... read full review