Tom and John were amazing!!! My service engine light had some on, I did not have an appointment, and they took me right in. After the free diagnostic test, Tom came out explained the issue was the thermometer and what was happing with the broken thermometer. Tom and John gave me the prices all broken out, parts labor etc.... that was greatly appreciated. I choose to proceed; Tom came out from time to time to let me know the progress.
I then asked Tom while the car was there could they ddo an oil change and rotate the tires.... No problem done!!!
This is all very important because in May I had contacted the corporate office because I believed the service manager at that time was up charging customers. I swore I would never step foot in there again.
Cody the regional manager went down there and observed and did what needed to be done.
Last week my sister was here from out of town, unbeknown to me she stopped at Mavis, she had an issue on her ride down with car. When she came, she proceeded to tell me how wonderful Mark was and what he had done for her. Brought her car in, noticed who had done her oil change didn't put a plate back on correctly, fixed the plate and didn't charge her. I had to call to thank him. Amazing customer service!!!!!
After all this I have to say, Mavis is what Mavis used to be if not better!!!! I highly recommend Mavis in Bayville. Phenomenal customer service, excellent mechanics and I really believe a place that can be trusted.
Cody when you brought John, Tom and Mark in you hit the jackpot. They truly are and asset to your establishment and I will return and recommend them over and over again. Thank you!!!!
About Mavis Discount Tire
Mavis Discount Tire provides quick and reliable tire services, with customers praising the friendly and professional staff. Customers appreciate the prompt service, even for same-day appointments, and the fair pricing, including the convenience of tire insurance. The business is known for its efficient and hassle-free customer experience. Tom and John were amazing, taking customers right in even without an appointment. After a free diagnostic test, they explained issues like a broken thermometer and provided prices for parts and labor. Tom kept customers updated on progress. They also do oil changes and tire rotations. Cody, the regional manager, made sure the service was right. Mark was wonderful, fixing a plate that wasn't put back correctly after an oil change, without charging. Thierry and Deryn fixed a tire within an hour, doing an amazing job. Mavis is what Mavis used to be, if not better, with phenomenal customer service, excellent mechanics, and a place that can be trusted. Cody brought in John, Tom, and Mark, who are truly an asset.
Reviews
Had issues with the passenger control arm after having it replaced here earlier this year. It wasn't under the warranty, so I was prepped to pay, but the guys took care of business free of charge, same day, and were personable as always. Can't recommend enough.
Excellent service. The staff was knowledgeable about my situation and was extremely helpful. The manager literally ordered the part before my car got there to be repaired. That’s how well prepared and on top of things they were as a Shop. I would recommend them 10 out of 10. I’ll be back for my next repair. !
Photos
Hours
Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 8:30PM
Friday 8AM - 6PM
Saturday 8AM - 5PM
Sunday 9AM - 5PM
Location
431 Atlantic City Boulevard, Bayville, NJ 08721
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