Upon awakening we discovered that we had no water. A call was made to Policy Well and Pump at 7 AM. By 9:30 our water tank had been replaced and we were back in business. What more needs to be said. The technicians sent out were knowledgeable and friendly. They explained our options clearly and we were very comfortable moving forward with their recommendations. Kudos to all for a job well done.
About Policy Well & Pump Inc
Policy Well & Pump Inc. has been providing professional water well services to the Southern New Hampshire and Massachusetts North Shore area since 1966. The company has earned recognition for its outstanding service, featured in the water well journal and the Nashua Business Digest. Policy Well & Pump Inc. stays up-to-date with the latest water technology and focuses on providing the best service available, which has contributed to its continued success.
Customers have praised the company's honest and skilled professionals, who have done excellent work refurbishing old wells, taking great care to avoid any damage and thoroughly cleaning up the work area. The company is known for its fast and efficient service, with technicians arriving promptly and completing the work in a timely manner. Clients have appreciated the clear communication, lack of pressure, and high quality of the new pump and tank installations.
Recent reviews highlight the company's quick response and professionalism. When a well pump failed, Policy Well & Pump responded quickly, diagnosed the problem, and returned the next morning to fix it. They were efficient, cleaned up after themselves, and maintained a professional attitude. Another customer experienced a sudden water outage and was impressed that Policy arrived within 90 minutes, with technicians explaining everything clearly. They also fixed a well issue at night, arriving the next morning, and provided affordable, fast service. Overall, the company is highly recommended for its reliable, professional, and prompt water well services.
Reviews
Excellent response time and communication of the diagnosis of the problem and the recommended resolution. We sincerely appreciate the repair work and also the company waiving the charge.
We had a well pump fail this morning, and with a call to Policy, we had water and a new pump. Both the team members that came out today were respectful and professional. They worked pretty quickly too. I would highly recommend Policy Well and Pump. I look forward to having them come out and service my water softener system as well.
Photos

Hours
Good to know
- accepts credit cards
Location
11 Rockingham Road, Windham, NH 03087
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