BJ's Optical

BJ's Optical in W Lebanon, NH, is highly praised for its excellent customer service, quality eyewear, and affordable prices. Customers have consistently noted that the staff, especially Marilyn Peterson, provides professional, knowledgeable, and friendly assistance. Marilyn is known for her attention to detail, taking extra care to ensure measurements are precise for perfect results, particularly with progressive lenses. Many reviews highlight how BJ's Optical gets the glasses right the first time, avoiding the issues some customers experienced elsewhere. The store offers a variety of options, including glasses and sunglasses, with some reviews mentioning great deals on multiple pairs. Customers appreciate the personalized service, which includes honest opinions on styles and features, and the willingness to take extra steps like making adjustments and providing handwritten thank-you cards, a gesture that stands out as old-fashioned and thoughtful. Although the store is not open every day due to staffing issues, access to the optical department does not require a membership. Overall, BJ's Optical is recommended for its quality products, excellent service, and competitive prices, with Marilyn Peterson receiving special praise for her professionalism and helpfulness.