About Fire N' Stone LLC
Fire N' Stone LLC is a family-owned business specializing in fireplace and stove design, installation, and service. With 13 years of experience, it operates a 3,400 sq. ft. showroom located at 539 Laconia Rd. in Tilton, NH, featuring over 60 built-in, functional units. Customers can explore a wide selection of fireplaces, inserts, stoves, and accessories. The company prides itself on professional workmanship and excellent communication throughout every project. Reviews emphasize the team's professionalism, with customers noting good communication, punctuality, and a clean work area. Many clients appreciate the thorough service provided, especially during chimney inspections and installations. They report satisfaction with the quality of work, including custom stainless steel caps and impressive finishing touches. Fire N' Stone emphasizes a complete service experience, managing each job from "Frame to Finish" without using subcontractors. Clients express their happiness with the installation of their new fireplaces, mentioning great stonework and clear communication about the work done. Overall, customers highly recommend Fire N' Stone for their fireplace and chimney needs. Recent reviews highlight the friendly and helpful staff, with one customer praising Andrew for his detailed explanations and willingness to help, even referring contacts in their area. Others are very pleased with their new electric fireplace insert, appreciating the professionalism and respect shown by Joe and Mason, who made them feel comfortable with the remote and instructions. Additionally, the company is recognized for its true professionalism, providing thorough chimney cleaning and inspection services, offering clear assessments and detailed recommendations without any pressure sales.
I spoke with Andrew today and he was amazing. What initially prompted my call to Fire N' Stone was their detailed website. Though I live out of the area I called to inquire about the chimney repairs they do and what recommendations they might have in my area. Andrew helped me understand what they do, the products they use and the reasons. Andrew was very easy to talk to and also referred me to some contacts in my location. He went out of his way just to help me out which I greatly appreciate. If I lived in the Fire N' Stone area I would definitely hire them.
Very happy with my new electric fireplace insert. Joe and Mason were wonderful. They were both professional and respectful. Made me feel comfortable with the remote and instructions. Love my new fireplace!
True professionals. No pressure sales. Had a cleaning/inspection for a very old chimney. Complete picture presented of current state and detailed breakdown of recommendations and costs.