About Anna's Nails (formerly Billy's Nails)
Anna's Nails, formerly known as Billy's Nails, is a welcoming salon known for its friendly and professional staff who consistently deliver excellent results. Customers appreciate the fast service and the care shown, especially to those with special needs. Many clients have had positive experiences with services like pedicures, where technicians go the extra mile to ensure comfort. However, some reviews mention mixed feelings about gel dip manicures, noting issues with application and cuticle care. Despite this, many customers express a strong desire to return, highlighting the salon's overall positive atmosphere and commitment to customer satisfaction. The salon's pricing is good, and customers are willing to overlook some weaknesses. However, the wait time can be an issue, with some customers having to wait over an hour for their scheduled appointments. Additionally, there have been instances where technicians have made mistakes, such as forgetting to apply lotion or smudging nail polish, and have not been willing to correct the issues properly. The salon's open door policy on hot, muggy days has also been a source of discomfort for some customers. Despite these concerns, the salon has received positive reviews, particularly for the excellent pedicure services provided by the technicians. Customers have praised the thorough job of removing dead skin, cleaning cuticles, and providing a relaxing massage. The salon has also been commended for its kind and amazing staff, with customers highlighting the exceptional work of technicians like Lucy.
Pricing is good, and the reason I was willing to overlook some weaknesses over the last year. First, making an appointment does not mean that you won't still end up waiting an hour, or more, to be seen. My last appointment for a mani/pedi was one of those. Then, after painting my fingernails the technician realized that she forgot to put lotion on my hands and arms, and smudged two nails while trying to do it. Instead of removing the polish and doing them over, she applied extra coats, making a thick, wet, mess. She chose to do this, despite knowing that I was getting the mani/pedi for my wedding, which was the next day. While I talked her into fixing one of them...read full review
I just had a pedicure with a woman named Mi. Apologies if I spelled that wrong, but it was the most thorough pedicure I’ve ever had. She did A really excellent job of removing my dead skin, cleaning the cuticles around my toe nails and her massage was really excellent pressure. I will be back when I am in this area.
i have been to just about every nail salon in our area by now and i wasn’t expecting much but im beyond excited to have found this place! Lucy was so sweet! She was very very fast which i appreciate as a busy girl but her quality and attention to detail was incredible! this picture doesn’t even do justice to how beautiful these nails are! Thank you lucy and anna’s nails staff for being kind and amazing <3