Birchwood Plumbing & Heating LLC

Working with Tim and Brendan was very pleasant, which is half the battle when working with service people. Work was done as expected with check in's along the way to make sure we were all on the same page. Will consider Birchwood "my plumbers" to call when service is needed.

They were prompt, spent about an hour clearing the drain, and charged me $350. I thought this was excessive and feel like I got ripped off compared to other prices I've seen out there ($200-275). They told me it was because the machine they use costs thousands of dollars. With this logic, my automobile repairs should be thousands of dollars because the tools they use cost thousands of dollars to purchase. With this logic, my US mail should cost me thousands of dollars to process because the machines they use cost thousands of dollars. Definitely ask for pricing upfront. I don't like that ripped-off feeling.

Excellent and timely service. They accurately diagnosed source of leak and used a fiber optic camera to look behind sheetrock. They also fixed a poorly draining tub. Highly recommended.