Can’t say enough good things about Martel! Every step of the process of a new boiler was clear and concise, the installation was very professionally done and the work space cleaner than when they arrived. An absolute pleasure to do business with and will always be my first recommendation.
August 2024
Martel replaced our hot water heater four years ago (in less than 24 hours on Fourth of July weekend, no less) and I noticed today that it had started to leak. I called in to their office at 11:15 am spoke with a very kind and friendly woman who transferred me to Zach. I left a message and had a call back in less than an hour. The heater was still under warranty, they had one in stock and the technician, Mike, was at the house in less than an hour and by 2pm the job was done! I have always had more than amazing experiences with Martel, but this one takes the cake. Zach was very informative and helpful in diagnosing the issue and Mike was an absolute pleasure to have working... read full review
July 2024
My AC failed on the hottest day (so far). I described the problem to the dispatcher and he thought it was a simple fix. He managed to get a team out to us and it was fixed in 15 minutes.
I appreciate the professionalism, the advice, and the service the guys provided.
Can’t say enough good things about Martel! Every step of the process of a new boiler was clear and concise, the installation was very professionally done and the work space cleaner than when they arrived. An absolute pleasure to do business with and will always be my first recommendation.
Martel replaced our hot water heater four years ago (in less than 24 hours on Fourth of July weekend, no less) and I noticed today that it had started to leak. I called in to their office at 11:15 am spoke with a very kind and friendly woman who transferred me to Zach. I left a message and had a call back in less than an hour. The heater was still under warranty, they had one in stock and the technician, Mike, was at the house in less than an hour and by 2pm the job was done! I have always had more than amazing experiences with Martel, but this one takes the cake. Zach was very informative and helpful in diagnosing the issue and Mike was an absolute pleasure to have working... read full review
My AC failed on the hottest day (so far). I described the problem to the dispatcher and he thought it was a simple fix. He managed to get a team out to us and it was fixed in 15 minutes.
I appreciate the professionalism, the advice, and the service the guys provided.
I highly recommend Martel Plumbing and Heating