Perry Brothers Monument Co

Perry Brothers Monument Co. has very kind staff, helpful and informative in a difficult time. There were so many options and they were great to point out some different things. The stone came out great, and the stone for one mother's gravesite is beautiful and exactly what was ordered. They installed it in time for the graveside service despite staff shortages. However, some customers were not happy with service. One family was not notified the stone had been set after completion, finding out only when visiting the site. Receiving an invoice by email, they had trouble paying the remainder of the balance for over a month, facing excuses like "bookkeeper isn’t in" and no online payment offered. Another customer found it unprofessional when calling to have a date engraved, being told the file could not be found and calls were not returned. The man who helped pick the stone and design it was great, but customer service afterwards was terrible.