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This is our first go around with a geothermal heating set up so I requested a service and a tutorial about my system. Derek was the service provider... he could not have been more knowledgeable or personable... he spent a good deal of time with me, explaining the system... the filters... the settings and was able to provide me with valuable information. He also serviced the system and made a few necessary repairs. At this point I would highly recommend ultra geothermal and derek without reservation. Thank you!
PARKER knows his stuff! He’s a really good guy eager to help you get done what is best for your specific situation. He and his team came out to the house and spent quality time really looking things over and being thorough about measurements and plans. He had in mind the cost versus space and work balance and turned around a plan of action in no time. We aren’t quite ready to commit yet, but he left a great taste in our mouths for when we are ready to take another bite at heating and cooling our 100+ year old place!
We cannot say enough good things about Ultra and highly recommend them to anyone looking for a change in HVAC service! We recently had a new geothermal system installed by Ultra Geothermal in 2022 and have had a great experience. The company is now under new ownership and being run extremely well. The communication and service are top notch. Rey is one of the main people you will interact with coordinating service. He is friendly, professional, efficient and a great communicator! From struggling to even get a live voice with other companies we have worked with in the past (Key Heating, Strogen's), this is a welcomed change. The technician team is led by Derek who... read full review