Reviews for Rymes Propane & Oil
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Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
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accepts credit cards
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Christenson Plumbing & Heating LLC
- 118 Deering Center Rd, Deering
My experience was pretty bad. They told me when signing up that they monitored my tank remotely, but then one day while on vacation I get a notice that they just delivered a full tank's worth of fuel (so I'd apparently run out). Was told then that my tank is not actually monitored. To make matters worse, when refilling they left a valve on the tank closed, so my furnace couldn't run until I returned from vacation. Thankfully this didn't happen a few weeks earlier; it could have been catastrophic.
Service dept was equally a mess when I needed some parts. Told me they were on order several times, over several months. Only when escalating to a manager after all the...read full review
Absolutely terrible experiences with them. They take forever to answer the phone, don’t listen to anything you tell them, and are extremely unprofessional. We put in a report of having no heat, told them we had propane, and we needed a tech. What do they do? Send out a propane delivery guy instead of a tech, 2 1/2 hours after we called at 11pm. Then send out a tech the next day, who tells us we need a gas valve (told them that from the start), they tell us we will get a call when the part comes in to schedule the service, and then they sent someone out a day later with NO CALL to have someone home! Then tell us they will be here Monday, Monday comes around and we get...read full review
If you get the Concord office, be prepared for a gruff, most unhelpful, unable to listen response from the woman I got. I have been a Rymes customer for decades and always call the Antrim office, which services Washington. When I mistakenly called Concord, she was no help whatsoever and brusquely told me that delivery would be in 7 - 10 days; that it had "always been that way."Wrong. I have called for years and years when my tank gets down to 20% and have been serviced the next service date for Washington. I hung up on the Concord call, called Antrim, and received my usual pleasant, accomodating service. Be careful who you call.