I refuse to ever go back to this place to have an eye exam or to buy glasses, the employees have attitudes, I don’t like Dr Tao either and the selection of glasses is really lacking and out of style, I switched to VisionWorks and boy what a difference, it’s like night and day, I’ll be going there for now on for my exams and glasses !! I’d avoid this optical place like the plague and just go to VisionWorks, you won’t regret it !! Good riddance !! ??
October 2024
Lady tried just telling me they don't process any insurance that it's on the client's to process their own insurance ? which is partly why she is getting paid....seriously don't wanna do your job so you try to get the customers todo it for you not to mention I have been going here since I was a child so I know that's bs and if you don't have insurance their policy is a pay a percentage out of pocket. Lady straight up needs tobe fired
October 2023
There should be a negative 50 rating for the customer service here or should I say lack of. RUDE...CONDESCENDING BULLYING BEHAVIOR IS WHAT I EXPERIENCED...Reference other reviews on the worker named Lisa. Spent 500.00 for two pairs of glasses. She refused to give me a receipt for my purchase told me if I didn't like it to call 1800 Walmart to report her which I did do right while I was sitting in front of her and corporate could not get over her behavior over conference call or the way I was treated as a customer and they filed a report. She then insisted my glasses were not crooked. I said I think I should know I've been wearing glasses 50 years and she made... read full review
I refuse to ever go back to this place to have an eye exam or to buy glasses, the employees have attitudes, I don’t like Dr Tao either and the selection of glasses is really lacking and out of style, I switched to VisionWorks and boy what a difference, it’s like night and day, I’ll be going there for now on for my exams and glasses !! I’d avoid this optical place like the plague and just go to VisionWorks, you won’t regret it !! Good riddance !! ??
Lady tried just telling me they don't process any insurance that it's on the client's to process their own insurance ? which is partly why she is getting paid....seriously don't wanna do your job so you try to get the customers todo it for you not to mention I have been going here since I was a child so I know that's bs and if you don't have insurance their policy is a pay a percentage out of pocket. Lady straight up needs tobe fired
There should be a negative 50 rating for the customer service here or should I say lack of. RUDE...CONDESCENDING BULLYING BEHAVIOR IS WHAT I EXPERIENCED...Reference other reviews on the worker named Lisa. Spent 500.00 for two pairs of glasses. She refused to give me a receipt for my purchase told me if I didn't like it to call 1800 Walmart to report her which I did do right while I was sitting in front of her and corporate could not get over her behavior over conference call or the way I was treated as a customer and they filed a report. She then insisted my glasses were not crooked. I said I think I should know I've been wearing glasses 50 years and she made... read full review