About OCB Plumbing
Reviews for OCB Plumbing
Write a reviewHours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
OCB Plumbing is a reliable plumbing company that provides a wide range of services throughout Omaha, Council Bluffs, Lincoln, and the surrounding areas. They offer residential and commercial plumbing solutions, including drain cleaning, pipe leak repair, water leaks, sewer repair, water backflow testing, water heater repairs and replacements, and construction projects. The company is known for its 24-hour emergency plumbing services, ensuring a prompt and efficient response to urgent issues, often arriving in under an hour. Customers have praised OCB Plumbing for their excellent workmanship, effective communication, and very reasonable pricing. The technicians have been described as very friendly, efficient, and honest, working as a cohesive team to get the job done quickly. The company's responsiveness and ability to quickly diagnose and resolve problems, like a clogged washing machine drain pipe or a kitchen faucet, have also been highlighted by satisfied clients who highly recommend them. Recent reviews have praised the company's immediate response and quick action in remedying a basement flooding situation caused by street work. Customers have described the technicians as professional, efficient, and genuinely caring. Additionally, the reviews highlight the company's flexibility in accommodating changes and their commitment to providing excellent customer service, even when facing challenges from other providers. Clients have expressed their satisfaction with the technicians' expertise and have emphasized that they would be repeat customers.
I had a kitchen faucet not working. Nathan and John came to fix it. They were here in the window of time that was quoted to me. We’re able to address all my questions and concerns. They were very friendly, their team work got the job done quickly and efficiently . I highly recommend OCB Plumbing.
Huge thank you to all of the wonderful staff at OCB!! Early Sunday morning the water pipes leading into our house from the water main froze and we were in a bit of a panic. We called another plumbing service and their waiting list was over 24 hours long, if not longer. We then called OCB, they also had a list but not as long of a wait so they put us on their list, and said they would keep in touch and get to us as soon as possible. They also provided steps on what we needed to do to reduce the chances of any pipes bursting. They told us to first turn off the water main into the house and then open all of our lower cabinet doors, turn the faucets on just a little and use space heaters to try to thaw any icy pipes under our sinks. They contacted us throughout the day to check in and asked us after a bit, to turn the water main on again to see if the space heaters had been successful in getting the water going again. As that had not worked, they came out when our turn came and within two hours had located the frozen pipe and had it unfrozen before anything could burst. Life was good again. The next day the pipes that go to our laundry room froze. As the laundry room water pipes were on a different wall than the water main pipe that had previously frozen, we knew we had a whole NEW issue-thanks to Mother Nature. We knew exactly who to call! OCB came out within 12 hours and had the laundry room pipes unfrozen, and running within about 30 minutes! These guys are heroes! They are working up to 15-20 hours a day to get to as many homes as possible as quickly as possible! Chris kept in touch with us to make we were ok and also made sure to let us know that, since this cold spell is expected to last several more days, we should continue to keep cabinet doors open, and the water in every fountain in the house, at a slow trickle to keep this from happening again until Mother Nature finally lets up on us. Considering what the cost of burst pipes could have been, we are so very grateful for your advice and the excellent service provided! You truly saved us from what could have been a real disaster! We appreciate you and your team so much!! Who knew I would ever be so happy to do laundry…..
Highly recommend! You can tell this is a family owned business by the compassion the employees have. They told me they would not leave until my problem was fixed and they stuck to their word even though it had 6 guys stumped. I will always recommend this company!!