Driver came to pick up a patient from hospital. He was berating and harassing our staff. He showed up an hour earlier than expected and then left, forcing us to cancel the patient appointment. Incredibly disappointed in the customer service, our company will never use this transportation service again. Hope that driver has the day he deserves!
October 2024
This company has definitely improved in some ways in the last 6 months. There is a new lady answering the phone which is very pleasant, never rude and does the best to take care of all situations. They now have ambulances that look professional and have members that make people feel important and won’t disappoint. Low cost but high standards
November 2019
The driver's are absolutely horrible. I was cut off today by a black Dodge caravan with the business name on the side of it. She then cut off multiple other vehicles almost causing numerous accidents.
Driver came to pick up a patient from hospital. He was berating and harassing our staff. He showed up an hour earlier than expected and then left, forcing us to cancel the patient appointment. Incredibly disappointed in the customer service, our company will never use this transportation service again. Hope that driver has the day he deserves!
This company has definitely improved in some ways in the last 6 months. There is a new lady answering the phone which is very pleasant, never rude and does the best to take care of all situations. They now have ambulances that look professional and have members that make people feel important and won’t disappoint. Low cost but high standards
The driver's are absolutely horrible. I was cut off today by a black Dodge caravan with the business name on the side of it. She then cut off multiple other vehicles almost causing numerous accidents.