I recently purchased a home with a Marvin patio door, the screen door slides had broke so the screen door would not stay on the track. I contacted the window and door store and spoke with Mike about the problem. After Mike determined the problem and the age of the door, He was so helpful in walking me through step by step on what the process was. He said the part I needed was under warranty and ordered the part had it shipped directly to my home. I told him my son would install the new part, he sent me an email with a diagram of how to fix it. All this by a phone call. 2 days later I received the part and my door was fixed. Mike has exemplary customer service... read full review
December 2022
We had to wait a while to have our doors and windows installed due to Covid, but in the end, the experience was positive and we had beautiful doors and picture windows that every guest complimented on. For the same price another store quoted us for just the front door (at a lower tier of quality), we got a beautiful modern entry door, a fire-rated door to the garage, and 2 windows.Randy was our sales rep, and he couldn’t have been nicer and easier to work with. The crews that did the installations were extremely efficient and professional. There were some understandable issues during the process, but Randy and the company promptly addressed them.Services: General door... read full review
June 2022
Just had patio door installed.let me say from ordering it wes was with us all the way.he kept us informed thru out the whole process. The installers,Devon and Garrett were professional and caring. They answered any question we had .job well done.
I recently purchased a home with a Marvin patio door, the screen door slides had broke so the screen door would not stay on the track. I contacted the window and door store and spoke with Mike about the problem. After Mike determined the problem and the age of the door, He was so helpful in walking me through step by step on what the process was. He said the part I needed was under warranty and ordered the part had it shipped directly to my home. I told him my son would install the new part, he sent me an email with a diagram of how to fix it. All this by a phone call. 2 days later I received the part and my door was fixed. Mike has exemplary customer service... read full review
We had to wait a while to have our doors and windows installed due to Covid, but in the end, the experience was positive and we had beautiful doors and picture windows that every guest complimented on. For the same price another store quoted us for just the front door (at a lower tier of quality), we got a beautiful modern entry door, a fire-rated door to the garage, and 2 windows.Randy was our sales rep, and he couldn’t have been nicer and easier to work with. The crews that did the installations were extremely efficient and professional. There were some understandable issues during the process, but Randy and the company promptly addressed them.Services: General door... read full review
Just had patio door installed.let me say from ordering it wes was with us all the way.he kept us informed thru out the whole process. The installers,Devon and Garrett were professional and caring. They answered any question we had .job well done.