LawnStarter Lawn Care Service

Sep 2023

We have been using LawnStarter this summer and have had the same gentlemen cut our grass every week. We were on a bi-weekly service until now. Earlier this week we were notified our regular guy was not available and a new worker came out. This new guy filed a "long grass" fee of $52 dollars. We brought our concerns to customer service who denied helping us. They replied that our grass was longer than 6" so the fee would be upheld. They said it must have grown more than usual so hence the fee. Our front and back yards are not large. They don't bag the cut grass so it goes everywhere. Dude didn't leaf blow the cut grass off of our sidewalk or drive way. Not very professional...read full review

Jun 2023

They never showed up for my service and didn't even tell me. To try to do anything, they want you to download their app and sign up to do anything with the services. Very frustrating and disappointing.

Mar 2023

The first few mowings were fine. They progressively just got worse and worse though and less of my yard has been being taken care of the last few services. You will also still be charged when your lawn is mowed unnecessarily or when they do a poor job. The best they can do is offer $15 or to send the crew back. Specifically in this case, my lawn was mowed a week before it was even scheduled for. In other words, an unnecessary service was charged and no I do not need a crew to come back for something that didn’t need to happen. All I can do is request a $15 dollar credit. This would be less frustrating if the last few services weren’t so poor. That’s on me for not...read full review