Backlund plumbing came to fix a broken pipe in the ground and I am so thankful they did! The guys who came were amazing and so nice! They are fair and honest! I would recommend them to anyone looking for a plumber!
About Backlund Plumbing
Backlund Plumbing is a family-owned business that offers full-service plumbing and drain cleaning. They also specialize in pumping and sewer and water line installations. Customers praise Backlund Plumbing for their professionalism, reliability, and fair pricing. One customer shared their experience with a backed-up sewer line, noting that Backlund Plumbing provided a significantly lower estimate compared to three other plumbing companies. They were impressed with the technician's expertise, prompt service, and thorough cleanup. Another customer highlighted the dispatcher's politeness and the technician's exceptional work, explaining the issue clearly and efficiently resolving it.
Recent reviews show that customers are very satisfied with the service. One customer had a new toilet installation and praised the service person, Alex, for doing an amazing job, helping resolve the issue, and providing excellent advice. The technician was professional, on time, patient with questions, and thorough in explaining the work. The toilet remains working perfectly. The receptionist Leslie was friendly and helpful when scheduling the appointment. Customers describe their experience as 5-star and plan to contact Backlund Plumbing for future issues, asking for Alex, who is easy to work with and produces quality work.
Another customer shared how Randy and Tre replaced a broken kitchen waste line in the basement. They arrived promptly, explained the repairs clearly, and completed the work efficiently. Their thorough cleanup left the basement and driveway spotless. Customers highly recommend Randy and Tre for their expertise, strong work ethic, and dedication to customer satisfaction, noting they went above and beyond.
Additionally, Randy installed a new water softener, taking time to answer questions, walk through the valve shut-off, and clean up afterward. The customer appreciated his friendly and professional attitude and hopes to see Randy for future plumbing needs.
Overall, Backlund Plumbing is a trusted choice for those seeking reliable and skilled plumbers.
Reviews
Backlund Plumbing--they provided us exceptional service that was timely, friendly, professional, courteous and cost effective. My choice for all my plumbing needs.
Only giving 4 stars because dispatch and the tech that came out on a Saturday were very helpful. MUDD sent out zoom to inspect drains after utility work had been done. Tech that came out on Friday at around 12:15 pm 9/25 just straight up left off clean out cap. Not acceptable work. Noticed it a day after so now I gotta spend some time cleaning up poop water.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- accepts credit cards
- offers military discount
Location
6215 Grover Street, Omaha, NE 68106
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