Susie T. Is an amazing person! She's knowledgeable and super sweet. Definitely a great person to interact with and have on the team.
Diane Carlson
Mar 2026
Wow. Imagine having a water issue and being able to call a favorite relative to fix it - knowing they will do the best work and not overcharge you. That was our experience with Trish, Ray and Sara! They are ultimate professionals - thorough, knowledgeable, communicated the problem in laymen’s terms AND were very friendly with a sense of humor. Great experience all around!
Terri Stec
Feb 2026
I am very impressed with the service. Trish, Kirk, Susie and all the other employees that assisted in my cleanup were very professional and accommodating. Recommend a 5 star plus rating!!!!
Lonnie Davis
Jan 2026
One year ago in December 2024 we had a terrible fire in one of our duplexes in Grand Island caused by our tenant's son using an electric heater.
I contracted with SERVPRO to do the total rehab on a 1- year project. I was lucky to get CHAD one of SERVPRO'S Contractors who did great work on the project from start to finish. His strongest asset to me entailed great follow through from start to finish. He kept me posted and was also a good liaison with the insurance company with excellent follow up there as well. I felt he was MY advocate through the entire project, start to finish. I hope to have no more fires, but if I do, the first phone call will be to Chad at SERVPRO! He would do a great job for you as well! Thank you Chad!
Sonya Frickey
Jan 2026
I called this company hoping to get an estimate for repairs. They said they had closed their offices in Lexington and Grand Island and were going to charge me $500 for an estimate, especially since the people would be coming from 2 hrs away.
JimmyRealEstate
May 2025
This company was absolutely amazing to work with. They responded on emergency line and took care of my problem with care and diligence. Could not recommend a better company. They were all so helpful, nice and caring. We are so thankful.
Side note - Trisha and Susan were rockstars helping with claims and processes! Same with every member on the crew.
debbie white
Apr 2025
Great service and empathy,they understand these your thing,especially the thing that are not expensive but your personal memories! Morgan,Don and Devin were amazing! Trish was always available to speak with. I appreciate and highly recommend them!! Debbie White
brittany smaha
Sep 2024
I inquired with Servpro about having furniture restored and cleaned. Servpro was extremely efficient and professional with information that I needed.
Rachel Zeiger
Apr 2024
Don and Morgan blew me away! I didn’t expect that they would be able to make my carpet look like new. I just wanted to see if it could be made livable. It had pet stains, spills, and an overwhelming odor. I called them and they were able to come out the next day. They agreed it was bad but they thought it may be salvageable. After several hours of their work I entered the room and it smelled delightful and looked like new carpet! I couldn’t believe it! You can tell that Morgan and Don take pride in what they do! They are so friendly! If I need help again I will call them immediately!
Courtney Gifford
Mar 2024
Great company who cares about the quality of work they do.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Brigid McGehee
Susie T. Is an amazing person! She's knowledgeable and super sweet. Definitely a great person to interact with and have on the team.
Diane Carlson
Wow. Imagine having a water issue and being able to call a favorite relative to fix it - knowing they will do the best work and not overcharge you. That was our experience with Trish, Ray and Sara! They are ultimate professionals - thorough, knowledgeable, communicated the problem in laymen’s terms AND were very friendly with a sense of humor. Great experience all around!
Terri Stec
I am very impressed with the service. Trish, Kirk, Susie and all the other employees that assisted in my cleanup were very professional and accommodating. Recommend a 5 star plus rating!!!!
Lonnie Davis
One year ago in December 2024 we had a terrible fire in one of our duplexes in Grand Island caused by our tenant's son using an electric heater.
I contracted with SERVPRO to do the total rehab on a 1- year project. I was lucky to get CHAD one of SERVPRO'S Contractors who did great work on the project from start to finish. His strongest asset to me entailed great follow through from start to finish. He kept me posted and was also a good liaison with the insurance company with excellent follow up there as well. I felt he was MY advocate through the entire project, start to finish. I hope to have no more fires, but if I do, the first phone call will be to Chad at SERVPRO! He would do a great job for you as well! Thank you Chad!
Sonya Frickey
I called this company hoping to get an estimate for repairs. They said they had closed their offices in Lexington and Grand Island and were going to charge me $500 for an estimate, especially since the people would be coming from 2 hrs away.
JimmyRealEstate
This company was absolutely amazing to work with. They responded on emergency line and took care of my problem with care and diligence. Could not recommend a better company. They were all so helpful, nice and caring. We are so thankful.
Side note - Trisha and Susan were rockstars helping with claims and processes! Same with every member on the crew.
debbie white
Great service and empathy,they understand these your thing,especially the thing that are not expensive but your personal memories! Morgan,Don and Devin were amazing! Trish was always available to speak with. I appreciate and highly recommend them!! Debbie White
brittany smaha
I inquired with Servpro about having furniture restored and cleaned. Servpro was extremely efficient and professional with information that I needed.
Rachel Zeiger
Don and Morgan blew me away! I didn’t expect that they would be able to make my carpet look like new. I just wanted to see if it could be made livable. It had pet stains, spills, and an overwhelming odor. I called them and they were able to come out the next day. They agreed it was bad but they thought it may be salvageable. After several hours of their work I entered the room and it smelled delightful and looked like new carpet! I couldn’t believe it! You can tell that Morgan and Don take pride in what they do! They are so friendly! If I need help again I will call them immediately!
Courtney Gifford
Great company who cares about the quality of work they do.