CHI Health is a medical clinic that offers caring and attentive service from its doctors and nurses. Patients appreciate the thorough care and understanding staff, who take the time to address concerns and make them feel comfortable. The clinic has a friendly environment, with staff who are patient and helpful, even with challenging situations like bringing children along. However, some patients have experienced difficulties with scheduling appointments, facing unhelpful or rude staff on the phone. Additionally, delays in prescription refills have been reported, with some waiting several days for responses. Overall, CHI Health provides good medical care but could improve in appointment scheduling and communication.
I had an appointment with Dr. Wenzl this morning & he was amazing! I had to bring my baby with me due to no childcare, and the staff was very nice & understanding. They even got him to smile! All of my concerns were addressed & they really took the time to check me out! Extremely satisfied with the care provided today!
I have never had a doctor criticize me, dismiss me, and embarrass me like I was with Dr. Rafiq today. I came because I thought I was sick, and I was told that it was just anxiety, that my symptoms were "easy to think it's real when it's just anxiety". When I asked about the idea of running tests I was laughed at and told she would run them if it would make me feel better. She criticized my medical choices that had nothing to do with what I came in about. When I started crying in the office, she looked stunned and asked if I was okay, as if I hadn't just been belittled and dismissed. Ultimately, I left with zero answers or solutions and totally embarrassed for being brought… read full review
Only reason why I’m giving it two stars and not one is because of the great women’s care team. I never have a problem on the second floor. The first floor however, the doctors are not great, very dismissive, the receptionists have holier than thou attitudes, and every time I go into priority care with my kid, they dismiss her and tell me to give her Tylenol and Motrin when what she actually needs is antibiotics for an ear infection. And their pharmacy system has been down for weeks, so if you have a high priced medication usually covered by insurance, good luck getting it now.
3308 Samson Way Hwy 370 And 36th Suite - Suite 201, Bellevue, NE 68123
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