About West 13th Salon
West 13th Salon is a top-notch hair salon and spa located in West Fargo, offering outstanding hair, skin, and lash services in a stylish and clean environment. The salon specializes in hair and lash extensions, using eight application methods from Cinderella Hair Extensions, all performed by certified professionals. Guests can enjoy a free hair extension consultation and choose from Classic, Volume, and Hybrid Lash Extensions. The staff is highly skilled, attentive to detail, and focused on building long-term relationships with clients. Customers often praise the thorough consultations and personalized approach to hair styling, such as achieving perfect color matches without harsh lines. The atmosphere is friendly and relaxing, with clients appreciating the soothing shampoo experience combined with massage therapy. In addition to hair services, the salon offers brow and lip treatments. Recent reviews highlight the professionalism and reassuring nature of the team, especially McKenna, who performed powder brows and lip blushing. Clients are pleased with the results, describing their experience as great and the atmosphere as really great. Overall, West 13th Salon is a popular choice for those seeking high-quality services in a welcoming environment.
I had a Brazilian Blowout done about a week ago. From the moment I arrived, the staff was friendly, welcoming, and professional.
After washing my hair a few days later, I noticed that the results were not quite what I expected. My hair looked very similar to how it was before the treatment, and I was disappointed. I reached out to the salon, sent them some pictures, and they immediately scheduled a touch-up appointment for the same week without any hesitation.
They redid the entire treatment and made sure everything was done properly. I really appreciate how seriously Annalise and the salon took my concerns and how committed they were to making things right.
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She listened to everything that I wanted and gave that and more. I had to bring all 5 of my kids because my husband works during the weekend and I work during business hours during the week. The exceptional customer service I experienced here has made this my permanent salon not only did I feel comfortable having my kids there but they went above and beyond and also tried to help distract them. They were so kind and I finally found a salon where I did not feel judged for having to bing my kids!
I worked with Jessica in a consultation session for a potential Powder Brow service. Jessica did a fantastic job of explaining the process for powder brows, asking for my input on the look I was wanting. She listened intently to my concerns and questions and provided recommendations on how to proceed with color options. I am looking forward to my upcoming service. Thanks, Jessica!