About Sterling Optical - Crossroad Centre
Sterling Optical - Crossroad Centre is known for its exceptional customer service, especially from an associate named Aurora. Customers express appreciation for her helpfulness and extensive knowledge of optical products and insurance, which aids them in selecting the right frames and lenses. One reviewer highlighted that Aurora provided valuable education on lens options, making the experience comfortable for individuals with specific needs. The staff is described as nice and welcoming, ensuring that appointments are easily accommodated. Customers feel well-supported throughout the process. Additionally, the quick service is noted, as one customer mentioned how staff fixed their son's glasses in just a few minutes. Overall, Sterling Optical creates a welcoming atmosphere and offers professional guidance for anyone in need of glasses.
After being forever banned from 20/20 vision for not being able to call and reschedule an appointment, I've used Sterling optical for two different sets of glasses over the past 6 years. Nothing but praise for these people who love their jobs and will spend as much time as necessary to get you the lowest price possible through all the books (literally) of red tape. Sterling is a good name for them because it describes their customer service.
Raelynn was amazing to work with! She made the process of getting my glasses stress free. She was so knowledgeable, professional, peronable and I would return to have her help me again.
Knowledgeable and very friendly staff! I would definitely buy here again!