Crunch Fitness - Fargo

Crunch Fitness offers a welcoming environment with a focus on inclusivity, where every BODY can find a workout that suits their needs. The sauna is a highlight, and free childcare for specific hours during the day is a wonderful option that appeals to families. The customer service has been noted as exceptional, with friendly staff members like Blayke prioritizing assistance for everyone. However, cleanliness has become a significant concern, as many reviews mention that the gym, including machines and locker rooms, is often dirty, especially during peak hours. While recent feedback indicates that the cleaning staff has improved the cleanliness of the locker rooms, some machines still need more frequent maintenance, particularly regarding their slide bars. Although the facility itself is bright and open, some members express frustration with the lack of follow-through on services promised, such as body scans and membership perks. The gym features free weights, machines, tanning, massage, and interesting fitness classes that many have yet to try. The staff at the front desk are friendly, but they often do the bare minimum, and the effectiveness of personal trainers, like Lara, has been questioned during busy times. Overall, Crunch Fitness has potential but needs to address cleanliness and service issues to enhance the member experience while continuing to provide family-friendly options.