American Waterworks

Feb 2024

I recently had them do a water guard tiling system along with the radon mitigation system. The work crew showed up about an hour and a half past the time they said they were going to arrive. I think their promise on getting things done in a day was a little optimistic. They seem to rush through things and didn’t do a lot of cleanup because they were in a hurry to get out to the next job. Overall, they did a good job, but I just felt like there wasn’t enough time or care taken for mitigating dust and tracking through the house.

Nov 2023

We needed a foundation repair as two of our basement walls were being pushed in by water at the same corner and leaking in another. We had two companies come to bid, Innovative Basement and American Waterworks. Innovative came out first. After meeting with representatives of both companies we realized that the assessment done by Innovative was completely wrong. I normally wouldn’t talk against another company in a review, but if we had gone with Innovative based on that particular representative’s assessment, we would have spent $45,000 with our problems unresolved, and our home, our retirement asset, in jeopardy. This is NOT okay.Ian from Waterworks did a much more...read full review

Oct 2023

American Waterworks stabilized the crumbling foundation under part of our house and repaired and lined the crawlspace under that same section.Domenic, the foreman, was by far the best person we have worked with in 30 years of owning an old house that has needed a lot of repairs. He was great at making sure we knew exactly what was going on, what problems he was concerned about, and how they planned to fix things. He was conscientious in his work, and noticed our initial bill included something we hadn't wanted, so he corrected that. He was very experienced at what he was doing and was good at it.Every aspect of our interactions with American Waterworks has been professional...read full review