Thank you Ty for coming and and making our home more comfortable with a brand new water heater and safer by moving the ducts out of the walking path. We appreciate your excellent customer service and we'll call again if we need to Thank you
July 2025
Responsive like right away. Perfect insulation and a follow up for a minor repair, loose wire. No problem with payments with financing available. Goodbye Lennox Hello Trane. Just don’t call them on weekends.
June 2025
Unpleasant interaction over the phone with service rep. H A Thompson must be really busy today. No time to listen. Made me feel like a deadbeat saying I better pay my bill after I expressed concern over the quality of the work. As if, after other major expenditures I've made in the past with them, there has ever been a problem with receiving payments. Argumentative, impatient, making up excuses for the problems caused at my home by H A Thompson. Refusing to send a different person to assess the work that was done. This is no way to treat a loyal customer and person in a position to refer new clients. I am very disappointed.
Thank you Ty for coming and and making our home more comfortable with a brand new water heater and safer by moving the ducts out of the walking path.
We appreciate your excellent customer service and we'll call again if we need to
Thank you
Responsive like right away. Perfect insulation and a follow up for a minor repair, loose wire. No problem with payments with financing available. Goodbye Lennox Hello Trane. Just don’t call them on weekends.
Unpleasant interaction over the phone with service rep. H A Thompson must be really busy today. No time to listen. Made me feel like a deadbeat saying I better pay my bill after I expressed concern over the quality of the work. As if, after other major expenditures I've made in the past with them, there has ever been a problem with receiving payments. Argumentative, impatient, making up excuses for the problems caused at my home by H A Thompson. Refusing to send a different person to assess the work that was done. This is no way to treat a loyal customer and person in a position to refer new clients. I am very disappointed.