Monarch Roofing is a trusted and reliable roofing company that specializes in residential, tile, shingle, cedar shake, metal, and commercial roofing. As a Master Elite contractor with GAF, they provide top-notch installation, warranties, and service. The team is dedicated to delivering an exceptional customer experience, ensuring that clients are well-informed throughout the project. From the initial consultation to the completion of the work, Monarch Roofing's staff demonstrates professionalism, clear communication, and attention to detail. They go above and beyond to ensure customer satisfaction, even discovering and repairing hidden problems with roof decking. With a commitment to community involvement and a promise to provide the best, Monarch Roofing has established itself as southeastern North Carolina's #1 storm damage response roofer.
Clients praise Monarch Roofing for its stress-free experience, personable and professional staff, organized team, and great communication. Customers appreciate the helpful, courteous, and professional service provided by team members like Bruce, who explained the problem thoroughly, took pictures, and went beyond expectations. The company's warranty coverage and focus on customer satisfaction are often highlighted as key strengths. Reviews also mention how Andrew and Kevin are very knowledgeable and professional, completing jobs efficiently and leaving yards clean. Even when customers have concerns, the staff quickly calms them and ensures their needs are met.
Jabari Johnson and his crew were very professional. They were cleaning up a mess left by another “contractor” . Communication throughout the r project, timely with photos and cleaned up great! I appreciate the professionalism Monarch supplies!
Jabari Johnson communicated effectively before and during my roof repair. He and his crew met all expectations. The work was completed in a timely manner, including cleanup. The roof looks great and I'm confident that it will no longer leak. Prior to the day of installation, three other employees of the company also demonstrated a high standard of professional conduct.
Monarch Roofing is fantastic! Luke Staggs did my inspection and was friendly, thorough and had an impressive video to show me of my roof. Stephen Kelly and his team worked incredibly hard, showed me photos of the entire process and were great to work with. I’m so thankful I found such an honest and thorough company to repair my roof leak. They have an A+ team and I recommend them 100%.
3621 Market Street, Wilmington, NC 28403
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