Acts Medical Clinic is a healthcare facility that has received mixed reviews but also many positive comments. Patients appreciate the caring and attentive doctors, especially Dr. Clayton, who is highly regarded for his kindness, knowledge, and willingness to listen. Many patients have been with the clinic for years, noting the consistent and helpful staff, which contributes to a feeling of trust and support. The clinic's doctors take time with patients and make them feel important, creating a positive experience for those seeking primary care.
However, some reviews mention challenges with the administrative side. Initially, the receptionist was not pleasant, which affected the overall experience, but improvements were noted after the staff change. Patients also expressed frustration with appointment scheduling, particularly when it comes to refills and referrals, which can sometimes be delayed or require extra effort. Despite these issues, patients who have had positive interactions with the medical staff report feeling heard, respected, and valued in their healthcare. Overall, the clinic is seen as a place where patients can trust their doctors and receive quality care, especially when their experiences are smooth and staff are friendly.
Dr Clayton has been my Dr for many years and he always takes time to listen and I always feel like I am well taken care of. The staff are always friendly and go above and beyond to take care of me. They're very professional and I never have to wait long to be seen. It is always refreshing to feel the spirit of God always present here. Great place with a family friendly atmosphere.
I gave it 3 stars only because I liked the NP I had. The clinic as a whole, not so much. When I tried to get an appointment as a new patient, the receptionist I spoke to wasn't pleasant (first red flag). Expect to schedule appointments after your refills unexpectedly run out. My husband is a diabetic and his meds shouldn't be held hostage like that. I've NEVER had to do this with any other PC doctor, so this feels like I am being forced to come in and pay to get my prescriptions refilled. If you're looking to have referrals done for anything, you will need to call them to find out if they even made the referrals that was requested. 2 months later and I am still waiting.… read full review
My husband started going to see Dr. Clayton a couple of years ago. He never went to the doctor routinely but he does now. Dr. Clayton is an amazing man of God and it shows in his practice and employees. I started going as well and recently saw the NP for the first time and I felt heard and respected and cared for. I feel blessed to be a patient of this clinic and am very thankful for medical care I can trust.
4111 Wendell Boulevard, Wendell, NC 27591
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