Excellent customer service starting from making the appointment through paying the bill
Update: Even a few months later, service is excellent from appt scheduling to check out
June 2026
Today I went to my normal eye doctor and afterwards planned to buy new sunglasses and glasses. I didn’t have the best experience with the optician there and ended up leaving empty handed. My husband told me to go to his eye doctor and see if I liked any glasses there. Best decision. They could not have been more welcoming and helpful at the Eye Institute. Travis helped me find both sunglasses and glasses that I loved within minutes. Highly recommend them! What a great experience.
May 2026
As a new patient of Dr. Luu, my first visit was 5 stars. From registration, to the pre-exam by Logan I was treated like I’ve been going to this practice for years! Dr. Luu was very personable from the minute she came into the exam room. She’s very professional, yet friendly. She explains everything she’s doing and goes over the results of each procedure along with the pictures of my eyes. I needed a new prescription and the young lady in the optical side was very helpful in helping me to choose the right frame for me. I’m glad I chose The Eye Institute for my eye care.
FIRST: Dr. Luu is the BEST!!!!
Excellent customer service starting from making the appointment through paying the bill
Update: Even a few months later, service is excellent from appt scheduling to check out
Today I went to my normal eye doctor and afterwards planned to buy new sunglasses and glasses. I didn’t have the best experience with the optician there and ended up leaving empty handed. My husband told me to go to his eye doctor and see if I liked any glasses there. Best decision. They could not have been more welcoming and helpful at the Eye Institute. Travis helped me find both sunglasses and glasses that I loved within minutes. Highly recommend them! What a great experience.
As a new patient of Dr. Luu, my first visit was 5 stars. From registration, to the pre-exam by Logan I was treated like I’ve been going to this practice for years! Dr. Luu was very personable from the minute she came into the exam room. She’s very professional, yet friendly. She explains everything she’s doing and goes over the results of each procedure along with the pictures of my eyes. I needed a new prescription and the young lady in the optical side was very helpful in helping me to choose the right frame for me. I’m glad I chose The Eye Institute for my eye care.