Damage Restoration near Wake Forest

“I was on a tight timeline to get a rug cleaned and repaired before a move and they did an amazing job of working with me and getting the rug done early.“

“Aaron is the consummate professional. The quality of his work speaks for itself, and I have never worked with anyone more transparent, honest, and ethical than Aaron. If you have any water damage/restoration needs, you should call Aaron first!Services: Mold cleaning“

“This is a big thank you to Big Bear Roofing and especially to Macon Watkins. Macon did a great job, coming over promptly when we had a roof leak and carefully took me through the options and the procedure of getting a new roof. A good share of the job was paid for by home owners insurance because of hail damage which I didn't realize the extent. He was very patient with me and did most of the discussions with the insurance company to expedite things.

The workmen arrived promptly at 7;30 on the day expected and were there 12 hours, taking a hour rest for lunch. They cleaned up beautifully. They came back the next day to finish the job, another 12 hours. It turned out great!!!! They put down tarps and other protective measures so as not to damage any plants. The crew manager Eric reviewed the job the next day checking everything for an hour and a half. He ordered 2 small changes which were made immediately. Then the next day Macon came back to make sure I was completely satisfied.

I now have a beautiful new roof. I couldn’t be happier.

Thank you, to Macon and Big Bear Roofing!“

“We had some water, called Aaron immediately, he showed up within the hour, went straight to work, dried everything out before there was any real damage. He communicated very well with us from start to finish and did a great job. Very pleasant individual and very professional. Highly recommend.“

“Calvin was very responsive and helpful in isolating the problem. He scheduled the repair and followed up by checking it on a rainy day. He also did a full roof inspection. We are very satisfied with roofwise and especially Calvin Davis. We would definitely use them again in the future.“

“Working with Robert Paul Contracting was great because they were responsive and did quality work. We had a laundry list of items taken care of and it was convenient that their team could do all of it. If I ever needed to get in touch they would respond quickly. I will work with them again.“

“Our HOA hired CTI to address several issues at our property, including gutter cleaning, side cladding, roof repairs, and exterior sealing to prevent water intrusion into our garage. Initially, the experience was frustrating. While the side cladding and roof work were completed, no photos were provided, and there was a miscommunication regarding the exterior sealing. The technician explained that sealant could not be applied to a wet surface and said he would return once the area dried. Unfortunately, this follow-up was not properly communicated to the HOA, which caused delays and understandable concern.

That said, what truly matters is how CTI handled the situation afterward and this is where they went above and beyond.

Once CTI, especially Tom, became aware of the issue, they took full ownership and did not cut corners. Ivan from CTI and his team removed garage drywall from one side to properly trace the source of the leak as far up as possible. This required opening the brick facade itself, and the work was done carefully and methodically. Although we had already passed the heaviest rain of the season by the time repairs were underway, CTI still returned, completed the necessary repairs, and then patched everything back up. The brick and paint were thoughtfully matched, leaving the area looking as good as new.

We are extremely thankful for the effort, time, and care CTI put into resolving this issue. While the process did not start smoothly, their willingness to stand behind their work and restore everything properly made a lasting impression. In the end, CTI demonstrated accountability and professionalism, and for that, we are grateful.“

“I have used this company for carpet and upholstery cleaning for 20+ years. They were recommended by the store where I purchased my Karastan carpet. I’ve always been pleased with their service and the staff is very helpful.“