About TIER 1 Heating and Air
TIER 1 Heating and Air is a veteran owned and operated HVAC contractor that has served Vass, NC and surrounding areas for over five years. The company is dedicated to providing high‑quality, reliable HVAC services and solutions. Certified and insured professionals with expertise handle any HVAC needs, big or small. Customers report that installers arrive on time and immediately get to work. The technicians are described as professional, polite, and knowledgeable. Many homeowners say they are extremely satisfied with the service and recommend the company. One reviewer noted that the repair was done with precision and quality expected from a world‑class company. The technician was honest about an old unit and explained that it would ultimately need to be replaced and that it was too large for the home. Installers are punctual and professional, answering all questions and showing features of new thermostats. They treat homes as their own, keeping workspaces clean and walking customers through new equipment. The receptionist and scheduling staff are polite, and the owner is prompt, professional, and answers questions. Pricing is fair, and service is described as great. Overall, the company is praised for honest communication, quick installation, and thorough explanations. Customers recommend TIER 1 for any HVAC needs, especially when quality and level service are important.
Great service and fantastic work that was done the same day we called. Would highly recommend for all your HVAC work.
I put in a claim just before 5pm yesterday through my warranty company. I expected to be uncomfortable for days! Mr. Pendergrass was in & out in 15 minutes!! I am so thankful to feel the cold air. I am a disabled veteran with temp regulation proems. So, being without AC in the summer can get dangerous for me. THANK YOU, Tier 1!!!
Tier 1 is a great local company that is truly looking to put their customers first. They have changed their look! On top of the great customer service, they have taken the next step to invest in uniforms for their employees to help you identify and feel comfortable with any representative responding to a call at your home. Great job Tier 1, highly recommend!