My wife called their listed phone number and left a voicemail. Both times. No call back. I then went online through their website asking to have the small pond at our home looked at. Both requests received crickets. It’s a wonder how people stay in business with such a lack of basic customer service skills.
The Mooresville Pondscapers store is beautiful! They have everything you need in supplies to run and maintain a pond in addition to caring for fish. But we were disappointed, after driving an hour and a half to get there from Boone, with the small amount of marginal plants they offer. The plants were the reason for our visit. We were not able to get all the plants we needed, the choices were minimal along with the quantity of what they did have. We should have driven to the Greensboro store. But the guy running the store was so kind, knowledgeable and helpful!
345 Satellite Road, Taylorsville, NC 28681
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