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Reviews for Trademasters Heating & Cooling
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Trademasters Heating & Cooling
105 Seth Thomas Ln Suite: 4, Swansboro
Directions Call Website Suggest an Edit
105 Seth Thomas Ln Suite: 4, Swansboro
Directions Call Website Suggest an Edit
We had some miscommunication issues in the beginning with getting our unit replaced. Joey came out and spoke with my husband face to face, explained what happened with the communication mishap, and actively worked to fix the situation. We got our unit replaced a few weeks later and we couldn’t be happier. Joey worked hard, maintained a very clean work space, and stayed until the job was done. He explained everything to us before, during and after the job. We knew what he was doing every step of the way. I highly recommend going with Trademasters.
Trademasters was quick to respond in order to schedule a visit for my system not working 90+ temperatures after hours. David was at my residence first thing the next morning and was able to resolve the issue promptly.
Trademasters is saved in my phone to always be the first person to contact if I have any issues with my heating and cooling system.
Thank you to both Joey and David for taking such great care of my house.
I found Trademasters during a google search, called and believe it or not, a skilled person answered the call, asked about my issue and scheduled a tech same day with a two hour window for arrival. That in itself was a breath of fresh air. Joey was at my house prior to the 2nd hour I'd been given, listened to me then went to work finding the problem which was a tiny nick in a low voltage wire not easily found, but he knew where to look. He gave me two options for the repair and did not try to influence my decision. His work was neat, precise and he left zero litter. This guy has mastered his craft, he's a straight shooter and you will be lucky to have him or... read full review