About PuroClean of Cape Fear
Reviews for PuroClean of Cape Fear
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PuroClean of Cape Fear is a trusted property damage restoration company in North Carolina, focusing on water damage cleanup, fire damage repair, smoke damage, mold removal, and biohazard cleanup for both residential and commercial clients. Their certified technicians use advanced equipment to restore properties efficiently. Customers have praised PuroClean for their quick response times and thorough work. One reviewer highlighted the knowledgeable and courteous staff during a water damage situation, while another appreciated the team's swift handling of a mold remediation job, completing it on schedule at a reasonable price. The owner is noted for excellent communication and professionalism, ensuring that all jobs meet high standards. Overall, PuroClean of Cape Fear is recommended for anyone needing reliable restoration services.
I worked with Alex
on getting a quote for a cleanup of my crawlspace due to a mess left behind by another contractor. He was amazingly responsive! Went out next day and gave me a detailed breakdown of what needed to be done and even worked with me to get the price down to an affordable one! The customer service I experienced just getting a quote was above and beyond. I highly recommend working with this company! Alex was outstanding!
Billy and the PuroClean team are the only folks we trust for remediation. They have been there for us when we needed them, including this July 4th when a dehumidifier in our attic backed up and water leaked into the ceiling above a bedroom. They made sure that none of that water turned into mold! Very thankful for the relationship we have with them.
I have used PuroClean twice now! My first time was when a storm damaged my roof and I had water leaking in. They were able to help me with the entire insurance process of having to have my roof replaced. They also made sure to do extensive preventative measures to ensure mold did not try to creep in. The second time I had a hot water heater bust. You cannot even tell there was a repair.