About Customer First Heating & Cooling
Customer First Heating & Cooling is a trusted local HVAC service provider in Saluda, NC. The company specializes in residential and commercial heating, ventilation, and air conditioning system installations, repairs, and maintenance. Skilled and certified technicians keep homes and businesses comfortable year‑round with design, regular, and emergency service. Customers note the friendly and knowledgeable guys who respond quickly, often the same day, and get systems up and going within minutes. The team is praised for honest, fair prices and dependable work that extends the life of old systems while providing competent new installations. Many rely on Customer First to maintain multiple HVAC systems, appreciating the responsive crew that exceeds expectations and offers energy‑efficient upgrades for substantial energy savings. The experience is described as stress‑free, professional, and easy, with quality work and good customer service that answers questions and solves problems without trying to sell unnecessary items. The company is recommended for anyone needing HVAC service.
Customer First has installed and/or serviced our mini splits for our business and residence. I wouldn’t hesitate to recommend the business- Matt and his team are dependable and courteous, and are always willing to share information to help our systems perform better.
My air went out on one of the hottest days. Called Customer First in Saluda, NC and they managed to squeeze us in same day. The guys were very friendly and knowledgeable and got us up and going within 30 minutes. Luckily they just had to replace a part. They are our go to for home heating and air.
Excellent service. Responsive. Fair prices. Honest. Dependable. We rely on Customer service to maintain five hvac systems. They are always responsive, often exceeding expectations. They repair systems at fair prices getting many years of extra service out of old systems. They also install new in a competent manner, again at fair prices. We can’t say enough good about Matthew and his crews.