About America’s Best Eyecare + Eyewear
America's Best Eyecare + Eyewear provides a great and pleasant experience. The staff is consistently described as very sweet, polite, friendly, professional, and patient. They offer excellent service, going above and beyond to make customers feel comfortable, welcomed, and taken care of. The team is knowledgeable, provides clear explanations, and listens carefully to concerns without rushing. They are helpful in guiding customers through frame selections and lens options, offering honest opinions to ensure a perfect fit for both face and budget. The business is commended for its professionalism and attention to detail, even re-checking prescriptions to ensure accuracy. With a wonderful overall experience and a great selection, this location stands out for its memorable and positive customer care.
I had the absolute BEST experience at my visit. They communicated with me 2 days before my appointment that they would not have an optometrist at that location and offered me the chance to reschedule if I wanted. I was perfectly fine with that and continued with my appointment. They also had it posted on the door and the sweet front desk reminded me when I checked in. Their communication is definitely on point. I got a good bit of reminders which is great for a busy person like me. The front desk lady (I wish I remembered her name) was so kind, helpful and friendly. Genesis was also so friendly, helpful and kind. I saw Dr. Head via video, she was quick and great and answered...read full review
This business provided excellent customer service from the moment I stepped into their doors until I left. They have a very large assortment of frames that are clearly labeled with prices, and there was absolutely no pressure to purchase extras that you didn't want or need based on personal preference. There was plenty of space to walk around as you browsed and the entire place was immaculate, very bright, and had plenty of seating as you waited to be seen.
The people who work there are professional, friendly and extremely courteous. Please do not hesitate to visit this business for all of your eyecare and eyewear needs, you won't be disappointed.
Everyone was very sweet, polite and professional! My experience with Mr. Randolph a very pleasant and memorable experience. He is hilarious! I will definitely be returning to this location! Thank you Salisbury team!