I would give Bob more than three stars, but his receptionist rarely, if ever, answers the phone. So I leave messages, and they never return my calls! Communication is key, but they don't seem to think so! I have an appointment tomorrow, and I need to tell him something because of our weather situation, so I'm hoping he will fix the problem immediately! If not, I'll have no choice but to explore other options!
January 2025
We have used Bob’s a few times over the years and they have always been great. Called yesterday for an issue with our Refrigerator, and the Technician came promptly this morning. He was not able to fix the issue due to the Refrigerator type (Only certain technicians can repair Kenmore), but explained how to get another tech there, and did not charge us for the appointment. Fantastic Service and we will definitely call again!!
December 2024
I HIGHLY recommend Bob’s Appliance Service! He came to fix my washing machine yesterday and was so professional and nice! He had a cancellation so he called for me to get the earlier appointment and he worked so fast! Now my machine is back up and running perfectly! Thank you again!
I would give Bob more than three stars, but his receptionist rarely, if ever, answers the phone. So I leave messages, and they never return my calls! Communication is key, but they don't seem to think so! I have an appointment tomorrow, and I need to tell him something because of our weather situation, so I'm hoping he will fix the problem immediately! If not, I'll have no choice but to explore other options!
We have used Bob’s a few times over the years and they have always been great. Called yesterday for an issue with our Refrigerator, and the Technician came promptly this morning. He was not able to fix the issue due to the Refrigerator type (Only certain technicians can repair Kenmore), but explained how to get another tech there, and did not charge us for the appointment. Fantastic Service and we will definitely call again!!
I HIGHLY recommend Bob’s Appliance Service! He came to fix my washing machine yesterday and was so professional and nice! He had a cancellation so he called for me to get the earlier appointment and he worked so fast! Now my machine is back up and running perfectly! Thank you again!