although my son had an appointment in advance but they only finished the initial check, we had to wait for about 30 minutes for the doctor to come in to examine my son, this is the third time we have to wait like this, i Seeing this way of service is disrespectful to customers
Feb 2021
1.0★☆☆☆☆
I had an appointment today at 11am (annually eye check up). And, before I go to that check up I went and ask if my insurance covers it and both the staff who work over there confirmed that my insurance does cover it. And I asked again about the insurance because the last time I went the told me the insurance doesn't cover, so this time I made sure before I made my opponent that my insurance does cove and that's what the staff said. Today I went to my opponent and the same staff that I talked to before told me my insurance doesn't cover. I left from work and had to go to the opponent and waste time just so they tell me that my insurance doesn't cover.
Feb 2013
3.0★★★☆☆
Let me first say, that the Doctors and Vision staff are some of the best I have ever worked with. They do a great job with the Eye Exam and always are willing to answer questions.
I would never go to a different eye doctor!
However, I have not had very good luck with actually purchasing glasses from Triangle Eye Institute.
Twice now I have had prices suddenly increase after they reviewed my insurance. I believe increasing the pricing in order to get more from me due to my insurers usual and customary reimbursement.
Day of exam I was quoted $100 for high index lenses as an up charge. My insurance will cover %20 percent. However, 2 days later, its $200 for high index… read full review