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Progressive | Plumbing, Heating & Air, Electrical
110 Fortune Way, Raleigh
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Mum's toilet started leaking from the back of the toilet, so we thought it was the tank. We called for help and were blessed to have Noah come to our aid. I called on a Sunday, they answered the phone! And we scheduled for Monday. Noah called me as he was inbound to give me an ETA, was on time and it is really wet today, he took off his shoes. The bolts rusted through the tank, hence the leak. The toilet was old so we agreed to rebuild the tank, Mum has a year warranty, we got a 10% discount and all of us are thrilled and happy. We 100% recommend Noah and Swift Brothers Plumbing. Our entire experience from first call to working with Noah, who is a lovely professional... read full review
We had lightening hit our house in the middle of the night and Progressive was the ONLY company that stated they had 24/7 emergency services to answer our call and put us in touch with a technician. After talking with the technician we were able to wait until morning to have someone come out. As they promised Chad came out to our home first thing the next morning and talked us through the best solution. He was professional, kind, and took an economic approach to resolution. We are very grateful for the response this company provided in what was a very stressful time for us.
Marcus came on time in fact earlier than expected. He was fast, professional, friendly and treated the jobs and me with respect. I can't speak highly enough of him. Cleaned up after himself and the cost was fair, lower than expected. Highly recommend this company!