About Progressive | Plumbing, Heating & Air, Electrical
Progressive Service Company has been providing quality service since 1983, ensuring 100% satisfaction on every job. As a family-owned and locally operated business, they serve residential and commercial clients across the Triangle with prompt and reliable plumbing, electrical, and HVAC service. Their technicians are punctual, personable, and thorough in their work, taking the time to explain issues and solutions. With over 120 service vehicles, Progressive is always available when needed. Customers have praised the company's excellent service, from the helpful office staff to the knowledgeable and courteous technicians. Customers have highlighted the comprehensive analysis and estimates provided, as well as the technicians' professionalism and attention to detail. The company's commitment to customer satisfaction is evident in the positive reviews, with customers expressing satisfaction with the prompt and efficient service, even for late-night emergencies. Customers have appreciated the technicians' professionalism and kindness, such as Noah taking off his shoes in wet weather, and Chad's economic approach to resolving issues. The company's 24/7 emergency services have also been commended, with one customer grateful for the response during a stressful time. Overall, customers have been highly satisfied with the fair pricing and quality of work provided by technicians like Marcus.
Mum's toilet started leaking from the back of the toilet, so we thought it was the tank. We called for help and were blessed to have Noah come to our aid. I called on a Sunday, they answered the phone! And we scheduled for Monday. Noah called me as he was inbound to give me an ETA, was on time and it is really wet today, he took off his shoes. The bolts rusted through the tank, hence the leak. The toilet was old so we agreed to rebuild the tank, Mum has a year warranty, we got a 10% discount and all of us are thrilled and happy. We 100% recommend Noah and Swift Brothers Plumbing. Our entire experience from first call to working with Noah, who is a lovely professional straight up man, was delightful. Our thanks and appreciation to all.
I am converting an electric range to a new gas range(that includes a conversion kit to connect to my existing propane tank). It is about 50 feet to my propane tank in a straight line through an easy access crawl space. Estimator said pretty standard situation. Quote was $2332 total with no breakdown for costs of labor, materials, permit, inspection, etc. Office staff and estimators that came out were very professional and I was able to get an appointment quickly for an estimate. However they do not give even a ballpark quote over the phone. You have to pay $59 for an in-person appointment. Estimate came back quickly but only as a total sum with no breakdown. Everyone was very professional but if I had known that it would likely be over $1000 I would not have wasted their time and taken my time off from work. The estimator that came told me that most people are surprised at the cost. Recommended because they were very punctual, knowledgeable, and courteous but I did not hire them.