About MyEyeDr.
Reviews for MyEyeDr.
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 10AM - 7PM
Wednesday: 9AM - 6PM
Thursday: 10AM - 7PM
Friday: 9AM - 6PM
Saturday: 9AM - 4PM
Sunday: Closed
MyEyeDr. NC-Midtown East is a friendly and professional office with a welcoming staff. They are accommodating and willing to fit in emergency appointments, even at the end of the day. The doctors and staff, including Ann Moore, OD, are kind, helpful, and take good care of patients' eyes. They provide excellent service, making adjustments and resolving issues quickly. Recent reviews highlight the staff's kindness and excellent customer service, with patients praising the helpfulness of the team, especially Ann, who took time to explain framing sizes and guide new contact wearers. The team is friendly and welcoming, ensuring patients feel comfortable and well cared for during their visits.
I went with my wife to get her first pair of glasses. We were prepared for it to be pretty nerve-wracking experience. We were pleasantly surprised to find the whole process easy and even enjoyable. Everyone there was incredibly friendly and patient with all of our questions. The only complaint I have is the building needs to have tint on the windows. It's challenging to be trying on glasses with the sun beating on you like that. Plus those poor people working in there, everything's glass and shiny and reflecting. Seems uncomfortable for them.
Abbigail was so sweet and amazing in helping me by calling and clarifying my complicated insurance and understanding how it pays/doesn’t pay. She helped show me the cheapest option. She also adjusted my current glasses until the new ones come in. Thanks Abbigail!
Loved my experience, first time going to a MyEyeDr and I will never go anywhere else. The staff was kind and helpful, the location very clean and had a great location in a shopping center If you arrive a little early. Even the service I received for thinning my lenses is so much better than what I've gotten in the past from target optical.