I started going to this establishment after I was having bad experiences with my previous nail spa. The customer service and attention to detail was what I missed and why I left the old place in Wake Forest. This place is a much better fit. I happen to walk in there on my way to another business and saw the way the shop was navigated. It seemed to have a pleasant and peaceful atmosphere. After my first Manicure/Pedicure with Tammy and after being assured by Steven, I'm a completely satisfied customer.Kudos!
July 2025
My mom, sister, & I drive 25 mins there and back to Lux because they’re truly the best! The owner is so sweet & remembers us every time, and you can’t go wrong with any of the employees - their attention to detail and their expertise is unmatched! If I ever point out something that I may not like about a certain nail, three or four people including the owner come rushing by to make sure it gets fixed and make sure that I like it. I’ve never left not liking my nails!
Yesterday Tommy did both my dip gel manicure and my gel toes and this is the best my nails have ever looked!
Highly recommend ?
June 2025
I have gone to Lux for about 10 years and have always had the best experiences. Steven is so attentive to customers and always remembers his clients names. The lady I had been regularly seeing no longer works there and I was worried to try someone new. Jade did an amazing job—she was very meticulous and made sure the shape and color were just what I wanted.
I started going to this establishment after I was having bad experiences with my previous nail spa.
The customer service and attention to detail was what I missed and why I left the old place in Wake Forest.
This place is a much better fit. I happen to walk in there on my way to another business and saw the way the shop was navigated. It seemed to have a pleasant and peaceful atmosphere.
After my first Manicure/Pedicure with Tammy and after being assured by Steven, I'm a completely satisfied customer.Kudos!
My mom, sister, & I drive 25 mins there and back to Lux because they’re truly the best! The owner is so sweet & remembers us every time, and you can’t go wrong with any of the employees - their attention to detail and their expertise is unmatched!
If I ever point out something that I may not like about a certain nail, three or four people including the owner come rushing by to make sure it gets fixed and make sure that I like it.
I’ve never left not liking my nails!
Yesterday Tommy did both my dip gel manicure and my gel toes and this is the best my nails have ever looked!
Highly recommend ?
I have gone to Lux for about 10 years and have always had the best experiences. Steven is so attentive to customers and always remembers his clients names. The lady I had been regularly seeing no longer works there and I was worried to try someone new. Jade did an amazing job—she was very meticulous and made sure the shape and color were just what I wanted.