About J. R. Lane Plumbing Co.
J.R. Lane Plumbing is a reliable and expert plumbing service based in Raleigh, North Carolina. They provide prompt and professional solutions for residential, commercial, and newly constructed properties. Their team is patient and communicative, taking the time to understand customers' needs and concerns. J.R. Lane Plumbing offers competitive pricing and flexible scheduling, with estimates available upon request. They are known for their efficient and non-destructive work, focusing on customer satisfaction and safety. The company has earned a reputation for providing top-notch service, as evident from their satisfied customers. Customers have praised J.R. Lane Plumbing for their great work, timeliness, and upfront pricing. They have been described as courteous and quick, willing to provide estimates over the phone and help with minor issues without additional charges. Daniel was noted for his quick response, getting a customer up and running in just a few hours. Customers have expressed their satisfaction with the company's excellent customer service, efficient repairs, and ability to accommodate their schedules. Many appreciate the professionalism and fairness of the pricing, especially for complicated issues like leaking waterlines.
Our water service line was slowly leaking underground between the water meter and our house. After a quick call to Lane they had somebody to our place next day to inspect our system. Ultimately they installed a protected underground line as a replacement, and despite boring ~100ft the impact on my yard is almost unnoticeable. What I also appreciated about the process is they took the time to explain things well. It’s clear they are passionate about customer satisfaction and performing quality work.
Great fast service at good pricing. Thank you Jane getting someone out fast. Thank you Daniel & Pedro for the quality service and attention to detail.
They were honest and helpful. They took time to explain the problem along with a great solution. They worked hard to complete the project the same day and did not leave a mess. I will call Lane Plumbing for all future plumbing needs. I highly recommend them!