About Element Service Group
Element Service Group Mechanical LLC is a company that offers a variety of HVAC, refrigeration, and electrical services in North Carolina. Established in 2009, they provide services such as HVAC service and replacement, preventative maintenance, and technical assistance. Customers appreciate the knowledgeable and polite technicians who deliver excellent customer service. The technicians are described as professional, thorough, and committed to resolving issues effectively. Recent reviews emphasize the thoroughness and politeness of technicians like Mario Gutierrez and Sebastian, who answer questions and explain services clearly. Customers find it easy to communicate with technicians like Jaiden, who successfully resolved tricky AC issues, leading some to sign up for regular AC maintenance. The company is recognized for honoring their work and ensuring customer comfort through timely service and addressing immediate needs. Overall, Element Service Group Mechanical is noted for its integrity and dedication to providing the best guidance while considering costs, making for a wonderful experience for customers.
Easy to get an appointment....tech text when on the way with his picture and short bio which I liked. He was respectful and took care of our issue all in one visit which we greatly appreciated.
They came out for our biannual HVAC maintenance. Manny was super kind and professional. He noticed that our compressor was going and quoted us or said we can wait until it goes. The price was very reasonable compared to us waiting for the AC to go. Would recommend them
Had my HVAC spring summer tune up. My service techs we're very professional and knowledgeable. It was a pleasure working with them. Thanks Element service group for a well done job!!