Sub Zero Heating & Cooling Inc

Feb 2024

I recently had the pleasure of using Sub Zero's heating and cooling service, and I must say, it was an excellent experience. From start to finish, Sub Zero exceeded my expectations and delivered top-notch service.First and foremost, the technicians who came to my home were extremely knowledgeable and professional. They quickly diagnosed the issue with my HVAC system and efficiently fixed it. Their expertise and attention to detail were truly impressive.Another strength of Sub Zero is their promptness and reliability. They arrived at my doorstep right on time, and I appreciated their commitment to respecting my schedule. Moreover, they completed the job in a timely manner,...read full review

Feb 2023

The heat at our home went out on Dec 5th, after we had just had a maintenance and service appointment in the fall, through our warranty co (Sears/CINCH Services). In one of those appts it was RECOMMENDED that we have a company out that could fix an electrical issue with our Goodman Furnace. I am overjoyed that for the first time in years, we have a fully functional system upstairs! Best of all, while Sun-Zero worked with my warranty company for parts approvals etc, we were provided with a temporary fix to get us through the FRIGID TEMPS that NC experienced last month (Dec 2022).I can not thank them enough so I decided to both text the team & write this review! I did not...read full review

Feb 2023

I had a positive experience. I was concerned by some the reviews but most of us don't take the time to share when things go right… right?Cinch Home Warranty dispatched SubZero when the previous companies two repairs had not solved my cooling problem.SubZero made the repair recommendation and Cinch chose a different route. The repair was properly performed but that didn’t solve the issue.Cinch decided to replace another part… same story.Third time’s a charm. Cinch approved the repair plan that was originally drafted by SubZero; problem solved.I had the opportunity to observe SubZero work as a team on several occasions. They’re no more perfect than the rest of...read full review