Hair Loft on Linden
“Wow! I called in a panic this morning after a terrible haircut elsewhere, wondering if there happened to be any last minute cancellations. Heather asked me a few questions to assess the situation, and I told her I was desperately trying to find someone to help me with some damage control while my kids were in preschool for the morning. She said if I could come right away, she could dry cut my hair and help me out! She worked me in during the 10 minutes she had between clients, showed me exactly how she was fixing the worst parts of my haircut, and taught me how to better ask for what I wanted next time. Because she was so pressed for time, and she spent every last minute re-shaping my hair, she left no time to take any payment from me! I’ll be returning later with some cash for her, but mostly I’m just grateful she helped save me from major embarrassment all weekend long until I could find someone else to fully re-cut my hair during my limited availability based on childcare, as Heather is booked out until May. Everyone in the salon was really friendly, including all the clients who were there. Overall a great atmosphere - I’ll be coming back to her for a full shape-up this summer!”
