Window world is a significantly problematic company. A simple remodel included the wrong parts, defective parts and many warranty issues. They have no quality measures or process controls so factory defects end up installed in your home. There are much better companies for doors & windows.
March 2021
Ordered our windows from the Theodore, Al. Office. Chase the salesman came to the house and presented his sales pitch with excitement. So much so, he failed to order the correct windows, after we drew a picture and he made comment on how the type windows fit our era and style of my house. After 21 weeks of waiting without Window world contacting us. We finally had our windows installed, although the wrong style. They were professionally installed and clean. The shutters were installed and some were faded. Still waiting for an answer on the shutter. The installation I will give a 10 but the administration is not reliable. The manager won't respond to my calls,... read full review
March 2021
Window world franchise in Ft Myers/Cape Coral branch has terrible service & communication. Promised window install in December 2020 and no install yet or answers as to when to expect windows. They don’t return calls and I even requested franchise owners call me to discuss but never a return call. Would not use this company as they are unreliable!
Window world is a significantly problematic company. A simple remodel included the wrong parts, defective parts and many warranty issues. They have no quality measures or process controls so factory defects end up installed in your home. There are much better companies for doors & windows.
Ordered our windows from the Theodore, Al. Office. Chase the salesman came to the house and presented his sales pitch with excitement. So much so, he failed to order the correct windows, after we drew a picture and he made comment on how the type windows fit our era and style of my house. After 21 weeks of waiting without Window world contacting us. We finally had our windows installed, although the wrong style. They were professionally installed and clean. The shutters were installed and some were faded. Still waiting for an answer on the shutter. The installation I will give a 10 but the administration is not reliable. The manager won't respond to my calls,... read full review
Window world franchise in Ft Myers/Cape Coral branch has terrible service & communication. Promised window install in December 2020 and no install yet or answers as to when to expect windows. They don’t return calls and I even requested franchise owners call me to discuss but never a return call. Would not use this company as they are unreliable!