Aerus Electrolux is a comprehensive indoor environmental health and wellness appliance and service provider. They offer a range of products, including air and water purifiers, Electrolux floor and central vacuum systems, and allergy control items, all of which are chemical and ozone-free, utilizing NASA technologies. The business also provides vacuum repair services for all makes and models. Customers praise the company's friendly, efficient, and fast service, with one customer noting that the free air test they conducted helped identify mold in their home, leading to improved breathing and reduced asthma attacks after using their air purifier. Reviewers highlight the company's willingness to answer questions and their ability to repair even very old vacuum cleaners that other businesses were unable to fix.
Our fifteen year old Electrolux canister vacuum recently quit. We took it to Ritchie at Aerus Electrolux in New Bern, NC. He diagnosed the problem and gave us a reasonable estimate. We researched new and used Electrolux vacuums and decided to have him replace the motor in ours. He completed the job in one day, fixed a couple of other issues while he had the vacuum apart and now it works better than ever. Ritchie was direct and honest in his answers to our questions and didn’t pressure us into repairing the vacuum or buying a new one. We are very happy with his repair work and knowledge of Electrolux vacuums. We wouldn’t hesitate to return should we need another repair… read full review
Aug 2023
5.0★★★★★
This place of business is amazing. I have asthma and I also have pets. I contacted a few different companies about getting an air purifier but this company was amazing. They are very friendly and efficient. They came in and did a FREE air test. I found out I had mold in my house and a few other things. I’ve had this air purifier for about 3 months now and i’ve been breathing much better and so far no asthma attacks. I recommend this company highly. Very friendly & fast.
Aug 2023
5.0★★★★★
I bought a vacuum cleaner from this company a few months ago. It’s a great vacuum, haven’t had a single problem. Very friendly people. I had a few questions within the week I got it and they were willingly to answer any questions I had.
