About WILSON FAMILY MECHANICAL, LLC
Wilson Family Mechanical, Llc. provides HVAC service with a team that is professional, punctual, and knowledgeable. The technician was on time and introduced himself on behalf of the company. He listened to concerns, diagnosed issues, and explained findings, setting about a plan to resolve cooling problems. Customers have used Wilson Family Mechanical as their HVAC service provider for the last 2 years, and they never fail to deliver excellent service. The team has come out on the same day that they have called both times. They have done a new install as well as serviced existing units. On every level, the team is professional, punctual, and knowledgeable. Billy and his team offer what is considered “customer first” service. They were able to replace a system prior to a return so that there would not be without AC, starting the job after 5:00 pm and finishing until 11:00 that night. Gavin was quick to diagnose, calmly explained what had happened and NOT happened, and quickly resolved the issue. Wilson Family Mechanical takes care of ALL mechanical problems, on time and on budget. They can be trusted to get it done right.
Wilson FM is as professional as it gets, expect great customer service, quick responses, and text updates as to when to expect your Tech On Site. They have helped us multiple times with reasonable rates and outstanding people!
Tech arrived on time. Spent 2 hours thoroughly checking the heat pump system. I feel very confident in his knowledge and work he performed. On an annual maintenance program. Wilson Family Mechanical was an excellent selection and highly recommended.
Great communication, advised when in route, polite and nice service tech. Showed up on time. I was bracing for a big issue but they were very honest and all we needed was a pipe unclogged. Very happy. We found our new AC Company! Rick